![]() I also found it strange that there was no instruction to leave the swabs to dry before putting them in the paper return envelope. The swabs were easy to take, though four were provided for each participant, which I thought was a little excessive. ![]() The kit arrived the next day, in an envelope that looked like any normal letter – I appreciated the discrete packaging. I was impressed to see that they wouldn’t use my testing information for anything other than to provide the service I’d ordered and to respond to any queries relating to it.įinally, I was able to input my payment information and paid with my Visa credit card, but also had the option to use Mastercard, Discover or American Express. There were also terms and conditions and a privacy policy that covered all DDC’s services, which also seemed pretty straightforward. These were specific to the test and didn’t include anything that struck me as unusual. This reassured me that the results would remain confidential unless I chose to share them with anyone.īefore submitting the order I had to agree to the terms and conditions. I entered the email address I wanted the results sent to and chose a password and security question. I noticed that I could also sign up for free status updates via text, another helpful feature. ![]() However, I again appreciated being given the choice. This seemed like an expensive option, as I guessed I could just print them from the online format if I wanted a paper copy, so chose that option. Additionally, I could pay to receive them via standard postage ($9.99) or next day special delivery ($29.99). On the next page, it appeared that I could select how I wanted to receive my results, with the free online option already automatically selected. This wasn’t necessary in my case, but I appreciated the various ways in which I could customize the process, depending on my situation. I could also pay extra to receive my kit the next business day or expediate the results from two days to one day. It would cost $69.99 to add extra children or alleged fathers, but including the mother was free. I was also given the option to add additional participants. I moved on to the checkout page, where I entered my name and shipping address. I wanted to make my order quickly and don’t think I’ve ever purchased anything over the phone, so decided to get my test online, despite the promise of a discount. I noticed that a discount was offered for those that called rather than ordered online, which I thought was a bit strange. When I clicked to order the test, I was taken to an intermediary page before proceeding to the checkout, which prompted me to choose between the home (‘Peace of Mind’) DNA kit and the legal version. It was made clear that the test was intended to provide peace of mind only and could not be used for legal purposes. I was also impressed with the measures DDC took to ensure the results were accurate and reliable, including testing each sample twice. I noticed a number at the top of the page that could be called for a free consultation, which I thought was a great customer support feature. It sounded like this would be easy to do, as the product description explained that all I’d have to do was submit cheek swab samples, taken via the kit provided. ![]() I read that the test would have a 100% success rate, as long as the steps were followed correctly. I could choose between ‘Peace of Mind’, ‘Legal’ or ‘Prenatal’ options, with a page dedicated to each. The paternity test was easy to find on the DDC website. The company is based primarily in the UK and US, but offers its services to customers all across the globe. In addition, DDC offers tests that analyze DNA to report on ancestry, health, skincare, and several other categories. Founded over 20 years ago and now headed up by Connie Hallquist, the company specializes in testing various biological relationships, for both legal and ‘peace of mind’ purposes. Full ReviewĭNA Diagnostics Center (DDC) is one of the largest consumer genetics companies in the world and offers a wide range of DNA tests. I’d definitely feel confident in using the service again, if I needed to. When the results arrived, they were clear and well explained. In particular, I was impressed with the speed at which I received my results, as well as the numerous options provided when ordering, allowing me to cater the test to my particular situation. I was pleased with DDC’s paternity testing service.
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